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Error Installing Speedtree 9

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  • Error Installing Speedtree 9

    HI Speedtree

    I am getting a error with speedtree after installed it
    im olny getting a white screen if i press ok its still white and have reinstalled it multiple times as well no luck

    see attached
    Attached Files

  • #2
    Hey
    Mot Studio
    Junior Member
    Mot Studio, this appears to be a problem involving your graphics card. A dedicated card will perform better over integrated graphics cards; We'd recommend checking that you have the latest drivers for your card installed.

    Let us know if this helps resolve your issue!

    Comment


    • #3
      Originally posted by KatLeeHong View Post
      Hey
      Mot Studio
      Junior Member
      Mot Studio, this appears to be a problem involving your graphics card. A dedicated card will perform better over integrated graphics cards; We'd recommend checking that you have the latest drivers for your card installed.

      Let us know if this helps resolve your issue!



      Hi
      KatLeeHong
      Administrator
      KatLeeHong yes i have a Nvidia Card in with latest drivers i have also dont a clean install of the drivers as well and stil not luck , speedtree 8.4 still work but not speedtree 9
      ​​​​​​​

      Comment


      • #4
        Dang
        Mot Studio
        Junior Member
        Mot Studio, what is the operating system you're using?

        We'll log this issue with our team and look into it. We apologize for the inconvenience!

        Comment


        • #5
          MY OS is
          Windows 10 Pro
          Version is 10.0.19043 Build 19043

          yeah used DDU to uninstall driver for the GPU and then did a clean install still no luck

          Comment


          • #6
            Originally posted by Mot Studio View Post
            MY OS is
            Windows 10 Pro
            Version is 10.0.19043 Build 19043

            yeah used DDU to uninstall driver for the GPU and then did a clean install still no luck
            Can it be a windows related issue i wonder ??

            Comment


            • #7
              KatLeeHong
              Administrator
              KatLeeHong if you can let me know asap

              Thanks in Advance

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