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Speedtree crashes at launch

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  • Speedtree crashes at launch

    Hello Speedtree forum,

    When trying to launch Speedtree from a computer different from my usual, I get a systematic crash at launch, due to ig9icd64.dll . Since ig9icd64.dll seems to be an Intel graphic card driver I updated it but the problem remains.

    The error log tells me that :
    Problem Event Name: APPCRASH
    Application Name: SpeedTree Modeler Unity Subscription.exe
    Application Version: 0.0.0.0
    Application Timestamp: 5894af42
    Fault Module Name: ig9icd64.dll
    Fault Module Version: 21.20.16.4550
    (...)

    Is that a known bug ? Is there a workaround ?

  • #2
    Hello,

    Unfortunately, Intel integrated graphics aren't always up to the task. Iris Pro does ok, but anything older will struggle. We recommend some sort of dedicated card - nVidia or AMD.

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    • #3
      Thanks for the heads-up ! That's what I feared, but at least now I know where the problem comes from.

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